Plans, trial and cancelling

The plans

The pricing page has the current prices and what each plan includes. In short:

• Free: one property, no time limit.
• Landlord: up to 5 properties, with automatic rent invoices, reminders, rent changes, bank statement import, the certificate tracker and CSV exports.
• Portfolio: up to 20 properties, adding vendor management, the tax-year summary and audit history.
• Agency: unlimited properties, with owner statements.

Yearly billing is two months cheaper than paying monthly.

The free trial

New accounts get 14 days of the Portfolio plan with no card needed. When it ends, your account moves to the Free plan unless you choose a paid one. Nothing is deleted: your data is as you left it, but paid features switch off and you can't add more than the Free plan's one property until you upgrade.

Choosing or changing a plan

Select an upgrade link in the app, or go to the pricing page, and pick a plan. Payment is handled by our payment provider, Paddle, who also deal with VAT and send your receipts. We never see your card number.

Cancelling

Open Settings, find Plan and billing and select Cancel plan. You keep everything you have paid for until the end of the period, then the account moves to the Free plan. Your data stays and you can come back any time.

A new paid subscription can also be refunded within 14 days: see the refund policy.

To remove your data as well, see Export or delete your data.

Billing questions

For a receipt, a refund or a change to your billing details, email support@getwelodge.com and say which account it is for.